Privacy policy

 

Last Updated: 27/06/2024

At Vaavi, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website or services.

1. Information We Collect

We collect the following types of information:

a). Personal Information:

  • Name
  • Contact information (email address, phone number, shipping address)
  • Payment information (processed securely through third-party payment processors)

b) Non-Personal Information:

  • Browser type
  • IP address
  • Device information
  • Usage data

2.How We Use Your Information

We use your information for:

  • Processing and fulfilling orders
  • Communicating about your order or our services
  • Improving our products and services
  • Sending promotional offers (with your consent)

  • Complying with legal obligations

3.Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

5.  Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your data (subject to legal requirements)
  • Withdraw consent for promotional communications

6.   Third-Party Disclosure

We do not sell your personal information. We may share your data with:

  • Service providers (e.g., payment processors, shipping companies)
  • Legal authorities when required by law

7.   Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

8.   Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy periodically. The latest version will be posted on our website with the effective date.

10. Grievance Officer

In compliance with Indian law, our Grievance Officer for data protection concerns is: Gowtham

  • Email ID:
  • Phone number:

11.   Consent

By using our website or services, you consent to this Privacy Policy. You may withdraw your consent at any time by discontinuing use of our services and contacting us to delete your data.

12.   Contact Us

For any questions about this Privacy Policy, please contact us at:

  • Address: 
  • Email ID:
  • Phone Number:

This privacy policy is compliant with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the Information Technology Act, 2000. It also anticipates requirements of the proposed Personal Data Protection Bill.